Move to Thailand for five years.

The Thailand DTV requires 500,000 THB held for three months, a qualifying remote-work or freelance income, and a valid passport with at least 12 months remaining. The seven-question eligibility quiz tells you in three minutes whether your situation works, and we reply within 24 hours with what to fix if it does not.

The Review ($69): full refund any time before we open your draft. Once we have begun the audit, no refund. Goodwill exception: if the audit reveals nothing fixable, the $69 is refunded in full. The File ($129 service fee): full refund of the service fee within 48 hours of payment and before document collection has begun. After document collection starts and before submission, the service fee is non-refundable. The government fee is paid on your own card direct to the embassy at the submission step; once charged by the embassy, it is non-refundable by the embassy itself, regardless of outcome. After submission, no service-fee refund either.

If the rejection stems from a defect we should have caught at file preparation, we re-file once at no extra service fee. The government fee for the second filing is yours, again paid on your card direct to the embassy. If the rejection is due to information you supplied that turns out to be false, no refund and no re-file.

Eligibility: within 24 hours. Paperwork: two business days from when we have your raw documents. Your submission on the portal: about fifteen minutes once we hand the file back. Consulate decision: typically two to four weeks. From eligibility check to visa stamp, three to five weeks is the common range.

Almost never. The DTV runs through the official e-Visa portal at thaievisa.go.th - you log in yourself once we have prepared the dossier, and the visa is issued electronically. A small number of consulates do ask the applicant to attend in person: when they do, it is to verify documents and confirm the dossier, not to hand over a visa. We confirm the route during preparation and tell you in advance.

Because the government fee does not pass through us. The $129 buys our time on file preparation, consulate routing, and the step-by-step walk-through that gets you through the portal in fifteen minutes. The government fee - $380 to $475 at most consulates, lower from some Asian posts - is charged on your own card direct to the embassy when you submit. We never touch your card, your account, or the embassy fee. What you save versus a $1,500 firm is overhead and opaque pricing, not service quality.

The Review is for applicants who have drafted everything themselves and want a senior pair of eyes before they submit. We audit, mark up, and hand it back. You submit. The File is for applicants who want us to do the heavy lifting on the dossier - case screening, document assembly, consulate routing, and a step-by-step walk-through. You still submit yourself on the portal, in fifteen minutes, on your own account and card.

Email is our default channel, with a 24-hour reply ceiling on weekdays and most weekends - usually faster, but we name the ceiling so we never miss a window. The File also opens a WhatsApp thread for the fifteen-minute submission step on thaievisa.go.th, when most things that can go wrong actually go wrong: an upload that bugs out, a payment OTP that does not arrive, a password reset at the worst possible moment. The thread closes once your application is submitted. The Review is email-only by design - at the submission step you are filing yourself without our active involvement, so a real-time line would not change the outcome. No chat widget on the site, ever.